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Jean-Baptiste Laviron is responsible for Engineering, Support and Technical Operations. He brings strong competencies in software engineering, product lifecycle, architecture, system integration and Cloud concerns.
Behind him, there is a team of talented and committed engineers, continuously improving the product itself but also the methods and associated tools to deliver the expected features.
Stéphane is responsible for defining the GlassIG offering strategy and execution, managing the product development priorities and the overall product release plans.
Stéphane has more than 15 years experience in the Content and Document Management Industry and is an IG thought-leader and passionate product advocate. Prior to GlassIG, he co-founded and acted as Head of Products and board member of two startups, Jahia Solutions (a Web Content Mngt company) and MyComponents Inc., a B2B marketplace of enterprise applications.
Stephane holds a Master from University of Geneva in Computer Science and another in Business Administration. He also teaches IG at the University of Applied Sciences Western Switzerland.
Adnan is responsible for providing sales and service offerings globally for GlassIG.
He started his career at Sybase France, one of the leaders in database solutions. Adnan joined Hyperion, then Oracle, in 2006 as a Consultant in Business Intelligence, where he gained expertise in decisional systems and in piloting corporate performance. In 2010 he joined RSD as the Vice President of Presales Engineers.
Adnan has a Masters degree specializing in Information Systems Management from ESSEC – Telecom ParisTech and is a CNAM engineer.
James has over 25 years experience as a high-tech executive, managing sales, marketing, professional services, and operations in small to large companies spanning the globe.
Among the companies he led global field operations were: Lotus Development (IBM), 3Com Corporation, AT&T Unified Communications, and Unica Corporation (IBM).
James was Chairman of Eisenworld Corporation, in Ft. Lauderdale (acquired by Microsoft in 2006) and also co-founded Technology Coast Partners (acquired by Epicor Corp in 2011).
James graduated with a M.A. in Latin American Studies from the University of Florida and graduated with Highest Honors and Valedictorian from the California State University at Chico with a B.A. in International Relations.
Our IG Assessment is an objective evaluation of your maturity level and readiness to implement an Information Governance project based on the GlassIG governance platform.
Please register to download the IG Assessment brochure.
You can connect GlassIG to traditional Sharepoint sites using our Sharepoint 2010/2013/2016 OnPrem connector.
GlassIG also has a Shared Network Drives (Netapp) connector for managing shared drives through a Netapp interface.
GlassIG has a connector for Windows Shared Network Drives (NTFS) that can apply good governance even to unruly shared drives.
You can govern your SharePoint cloud content with our Office 365 SharePoint Online connector.
GlassIG and Amazon Web Services (AWS S3) are a great combination for robustly storing governed information in the cloud.
Even your personal information stored in Dropbox can be governed using information policies.
If your business teams use Dropbox Business then GlassIG is the perfect Information Governance solution.
Information stored on Box.com can be successfully governed using GlassIG.
Our connector for Box.com Business ensures business teams can collaborate and still comply.
Connect to Google Drive Personal and manage your personal information using GlassIG.
The GlassIG connector for Google Drive for Work (Google Apps) enables Information Governance for business teams.
You can govern your Sharepoint cloud content with our Office 365 Sharepoint Online connector.
GlassIG also has a Shared Network Drives (Netapp) connector for managing shared drives through a Netapp interface.
You manage a complex IT environment that includes both specific point solutions and generic information platforms. Performance, availability and accessibility of your information systems and solutions is critical. You may have moved or be thinking of moving some of your info sources to the cloud but you may also need to retain some information systems on premise. Increasingly your information workers want to use commercial apps and cloud boxes for sharing information and inter-team collaboration. You want to empower the business but at the same time you cannot afford to let information systems and technologies become a free-for-all or your information security, organization and compliance responsibilities will be compromised. GlassIG can help.
You are responsible for compliance in your organization. You need to ensure that the organization as a whole, and each individual information worker is managing their information in accordance with the laws, regulations and company directives that govern their functions within your industry. Information usage and processing within your organization can vary widely across multiple disciplines and multiple environments. The laws and regulations you need to comply with are complex and subject to multiple jurisdictions. You need to ensure, not just that appropriate information policies are in place for each jurisdiction, but you that you are routinely enforcing those policies accumulating evidence, for example, of defensible disposition. GlassIG can help.
As a modern information worker you work across a wide range of information mediums and channels, not just in a single system or with a single specific type of information.You have a job to do and the information you rely on is essential to ensuring that you achieve a successful business outcome. You know proper management of information is important to enable your organization to meet its efficiency targets and compliance responsibilities. But at the same time your ever-growing task list means that you cannot afford to be encumbered with time consuming and ineffective information management processes that get in the way of getting the job done. GlassIG can help.
15 June 2016
Time: 11AM EST | 4PM GMT | 5PM CET
Navigate the Info Gov Journey
Join our panel of experts and discuss the journey to establishing effective Information Governance.
Save the date now
June 30, 2016
Episode 2: The Challenges of Information Governance
In the second episode of our webinar series we look at the daily reality of Information Governance in practical use in businesses and agencies.
In this episode we will discuss these topics:
With (of course) live Q&A.
For more information, see our three featured blog posts on Redefining Information Governance here.
Please register for a live and interactive demonstration of GlassIG solutions,
with one of our Information Governance consultants.
May 19, 2016
Time: 10AM EST | 3PM GMT | 4PM CET
Episode 1: The Challenges of Information Governance
In this first episode our panel of experts will discuss the challenges that have been identified with implementing Information Governance solutions.
Here are just some of the topics we will cover:
There will also be a live Q&A session so you send in your question for the panel to answer.
May 25-26, 2016 Chicago IL
GlassIG is pleased to participate in The CIGO Summit.
The CIGO Summit is a by-invitation-only executive event for senior leaders in cybersecurity, information management, law, privacy, data analytics, records management, compliance, and other IG-related disciplines.
May 23-25, 2016 – Chicago IL
The MER is the only national conference focusing on the issues and challenges of managing electronic records and information from three perspectives: legal, technical, and operational.
The MER Conference is recognized as the best single resource for:
We will be please to meet you at this conference to present you our Information Governance Solutions.
“Can’t We All Get Along? File Shares and Legacy Application Migration and Integration”
April 27, 2016 – Fluno Center – Madison, Wisconsin
Shared drives and legacy data continues to be one of the most vexing problems facing organizations. This seminar will provide attendees with the resources they need to develop a strategic approach to clean up, migrate, or integrate file shares and legacy data with other information systems.
GlassIG is happy to be sponsor of this event, it will be an opportunity to meet you and share our expertise in information and records management.
GlassIG supports a permissions model for access to information and information metadata through a built-in system of role-based security.
To assist with quick adoption and getting started, GlassIG comes with several preconfigured roles that are typical to a wide range of information professionals. For many organizations these preconfigured roles are enough. However, some customers require the ability to define special additional roles that are particular to their business or organizational structure. GlassIG Access can therefore additionally support customized roles and security configurations.
The GlassIG Access feature also has provision for military and governmental security classifications, with layered structures such as “Secret” and “Confidential”. As with roles these security classifications, and how they are applied to cataloged items of information, are fully configurable.
It should be noted that GlassIG Access roles are applicable to user initiated actions from within GlassIG. Where information resides in a particular information system or repository, these information stores may also be configured by an administrator with their own third-party permissions-based access model. It is this local proprietary model which will be imposed when users log on directly to those systems and perform operations.
These individual information systems and repositories may be installed and configured in such a way that not all of their system users are also GlassIG users. GlassIG Access roles, therefore, only provide additional functionality for GlassIG users on top of the other security elements incorporated within the corporate systems and repositories whose information they govern.
GlassIG Access options include integration with Single Sign On, when installed on premise as part of a customer’s network, and support for LDAP including Microsoft Active Directory.
The GlassIG Trace feature ensures that user actions, events, workflows and information policy outcomes that occur within GlassIG are appropriately audited in an audit journal. This record of activity is then used by GlassIG Metrics to construct graphs and trend lines and in statistical analysis. It is also used within compliance reports and to show defensible disposition.
Whenever an item of information is destroyed in accordance with an information policy, it should be possible to see when it was destroyed, who destroyed it and in accordance with which policies. Through the GlassIG Jurisdiction feature, where legal feeds are provided, the destruction event can even be traced back to the particular law or regulation under which it was authorized. It is also possible to look, for example, at other destruction events which occurred at the same time as the disposition under investigation to see if there was any unusual pattern associated with the event. With these elements combined GlassIG Trace can provide a strong justification for the destruction decision in a court of law; or, alternatively, it can show that an event was not conducted in accordance with common activity patterns.
Another possible feature of GlassIG is metadata enrichment which can enable audit journals to be read and interpreted even when the original database is not available or accessible. This ensures that sufficient information is captured at the time of the event that it is not necessary to refer back to the GlassIG instance when the audit journal is later analyzed.
For those companies and organizations that require it, audit journal chainin, in compliance with international standard ISO14641-1 (“Electronic Archiving”) and the French national standard NF Z 42-013 (“Archivage électronique”), is also available as part of GlassIG Trace.
One of the most important aspects of Information Governance is the ability to receive feedback on information risk, cost and value and to check compliance goals and monitor current activity within the information under governance, as it occurs.
GlassIG Metrics makes this simple, easy and accurate. No more guesswork! GlassIG Metrics provides detailed statistics showing your information holdings and, in addition, it includes a number of pre-built reports and the ability to create your own reports based on these.
Another related benefit is the ability to run advanced “What if” scenarios to predict the impact of current information policies and to model the future impact of changes to those policies or the likely result of introducing new and additional policies.
GlassIG Advanced Metrics is available as a custom option at additional cost, and adds advanced reporting techniques, dashboards and metrics, including trend analysis and forecasting, and the capability to develop and run your own “What if” scenarios.
You can also discuss with GlassIG a custom integration with your existing 3rd party business intelligence, big data, and/or dashboarding software.
GlassIG keeps track of all of the organization’s cataloged information across multiple different locations, information systems and repositories and manages this information in place. One of the advantages of this is GlassIG’s ability to enable federated searching across the many different and disparate information sources found in the modern organization.
Because GlassIG can be configured to allow full text indexing as items are cataloged, GlassIG’s powerful federated search can be made across both content and metadata, or a combination of both. GlassIG’s Search feature can save substantial time and resources over searching each information system or repository individually.
For example, an organization may receive a subject access request, under the European GDPR for a particular person. This may prove a very expensive exercise if each information repository in the organization is to be searched individually. However, GlassIG can instead support federated searching across multiple information repositories simultaneously with consistent results across all of them.
For this reason, GlassIG Search is an important corporate tool in its own right, as well as being an important pillar of the information governance program. In addition to its federated search capabilities, all search results are actionable. This means that the user can access the information directly from the search interface. GlassIG Search also supports customized business views and navigation.
GlassIG allows you to manage legal cases and in particular to apply legal holds on subsets of your information associated with your legal cases. As with GlassIG’s centralized policy management, legal cases are centrally managed and independent from any particular information system or repository. This means that the same legal hold can be applied across many different types of information held in different systems. For example, a legal hold may be applied to email, information stored on shared drives and information held in a cloud service, such as Dropbox, all at the same time.
GlassIG Legal Case allows you to structure complex legal cases, such as class actions or sub-cases. It even lets you take a protection copy of all items subject to a legal hold and move them to a separate database, if required by the terms of a legal agreement or so instructed by a legal authority.
GlassIG ensures that information items that are subject to one or more legal holds are held immutable in the repository where they reside and cannot be deleted or destroyed until all holds applying to the information are lifted. GlassIG even manages multiple-different legal holds that are applied and lifted at different times, belonging to different legal actions.
GlassIG Legal Case and GlassIG Lifecycle ensure that the information lifecycle resumes only after information is no longer subject to any legal holds.
GlassIG can optionally and additionally integrate with many third-party market leading eDiscovery solutions.
Some of your company or organizational information is volatile and transitory, while other information is highly significant or vital and should be kept forever. Most information is needed and considered important for the purpose for which it is created, but over time its importance fades until it is only kept for financial, accounting or compliance reasons, and is eventually destroyed. This is called the lifecycle of information.
At the heart of information governance is the ability to plan and execute an individual lifecycle for each item of information within your company or organization, in accordance with only the particular information policies that you define and are relevant to that specific item. The lifecycle of an individual item can extend, for example, from the first draft of a document to its eventual destruction.
Throughout this lifecycle important events and milestones will occur. For example, the lifecycle of an employee’s personnel information will be affected by the employee’s age, date of employment, employment duration, and so on. When the employee leaves or retires, this leaving event will affect the information lifecycle.
GlassIG supports a wide variety of information policies. They are not just related to document retention and disposal, although some are and can be governed in accordance with different criteria, including time-based retention, event-based retention, and specific disposal workflows that you define. For as an alternative example, the leaving event might cause employee information to be automatically moved from one system or repository to another, or onto secondary storage. Equally, events and milestones in the information lifecycle may cause information to be re-classified, or declassified, or marked as containing personal data, and so on.
The important thing is that at each step, your information is being governed by your corporate policies and not by arbitrary decisions of users, or in conflict with the appropriate rules and regulations. GlassIG gives you the ability to define your own lifecycle-related policies. These might even initiate custom workflows that include, for example, specific review and approval steps that must be executed and possibly also signed off by particular staff or roles within your organization.
Before information can be governed it must first be cataloged. Cataloged information is information that GlassIG knows about and can govern with the information policies you define and apply. Cataloged information is indexed by GlassIG and can be discovered through federated searching, wherever it is in the enterprise. Using GlassIG’s Connect feature, information can be catalogued manually by users or more usually in bulk from information systems and repositories, using auto-cataloging.
In the past it has taken organizations a lot of time, money and resources to catalog their information stores. This was usually done as a preliminary project, like building a master classification, prior to introducing information governance into the organization. With GlassIG you can on board right now and then add information systems and repositories, placing their information under governance, and adding new policies whenever you choose.
This approach greatly reduces the up front cost of an information governance implementation project and means that you can get started right now. Simply by defining only one or two simple policies, and connecting to and cataloging only a single data source, you can start your information governance journey. You will be surprised how quickly and easily it takes you to start to effectively govern your organization’s information.
In addition, GlassIG’s Catalog feature doesn’t just allow you to easily capture essential information, there are a wide variety of contextual and other metadata that GlassIG allows you to capture from your information as it is cataloged and indexed.
Many options exist to seamlessly and easily integrate GlassIG Catalog with third party file analysis tools and auto-classification engines.
GlassIG does not require you to migrate huge amounts of information between different information systems and repositories, losing context, access and inhibiting ease-of-use. Instead, your information is managed-in-place, meaning it is kept where it belongs, in those information systems and repositories where your staff and business processes create and use it. This approach saves you time and resources in information management, and reduces your storage requirements and costs. With GlassIG, all of your information silos are joined up and your content can be governed with a single set of information policies, no matter where it is located. This is why GlassIG can manage both on premise and cloud repositories equally effectively.
All you need to start governing information within a particular repository is to connect it to GlassIG. This is done using a connector that is built specifically for your particular type of information repository. One end of the connector talks directly to the information system or operating system software that manages the repository, the other end of the connector talks to GlassIG through its universal information governance interface.
It is through the magic of connectors that GlassIG can apply exactly the same centralized information policies across your many different systems. GlassIG connectors can even add governance capabilities to some systems, for example, ensuring that users cannot accidentally or purposefully delete information from shared drives once it has been declared.
Rather than forcing your organization to engage with your whole master classification and all of your different information policies, you can define simplified business views and individual file plans. Different parts of the organization may wish to access their information using business views that are customized to their own unique workflows.
With the plan feature you can present only the policies that are relevant within a particular business context. You can also support local requirements, inventories and metadata where these differ from other regions or business divisions. Different views and individual file plans can also be tied into specific roles and permissions within the organization.
Without the distraction and overhead of having to learn a complex system, everyone within your organization from knowledge workers to occasional users will feel at home with GlassIG.
Policies lie at the heart of Information Governance. Without the ability to centrally define information policies and apply them uniformly across all of the information you need to govern, your organization’s information management will be haphazard at best. You will never be able to determine whether or not you are compliant.
GlassIG provides you with the tools you need to construct effective information policies and apply them to your information. Information policies are centrally managed and once created, a policy can be simultaneously applied and enforced across a wide variety of different information formats held in different information systems and repositories.
Most information systems that provide some degree of information governance allow you to only set rules for management of information in specific formats in specific repositories, such as governing content in Microsoft Sharepoint alone, decoupled from the many other information repositories across your organization. By comparison, GlassIG is entirely platform agnostic and provides a governance layer across all your information systems and repositories. This means that you can apply a single set of governance policies, that you control and manage centrally to all your information, wherever and whatever it is, ensuring that you are always in compliance.
GlassIG Policy provides options to allow you to import and export your information policies and your master classification to or from other formats. In particular you can upload policies in bulk that you have created using a Microsoft Excel spreadsheet or exported from other systems.
Organizations govern their information in accordance with information policies that they create and apply. Where these policies originate from a common source, this source represents a particular jurisdiction. In the past organizations largely set their own information policies, but in todays increasing regulatory regime even the smallest company will usually have at least two different jurisdictions, representing: their own corporate set of information policies created in response to internal company decisions and culture, and the laws and regulations applicable to the industry in which they operate.
Medium and companies and organizations usually have multiple jurisdictions to which they comply. For example, a company may be based in the United States but do business within Europe. In this case the company must comply with US federal and state legislation as well as EU directives and the regulations in place at the national and regional level in each of the countries in which it operates. If the company outsources from Asia then this introduces even more jurisdictions that it must be aware of and ensure it complies with.
GlassIG is unique in providing support for you to easily arrange and manage your information policies across multiple, complex and even overlapping jurisdictions.
In order to ensure ongoing compliance you can source from GlassIG specific legal feeds for individual jurisdictions that allow you to map your policies directly to the specific clauses of laws and regulations within those jurisdictions. GlassIG’s up-to-date database of laws and regulations ensures the currency of your information policies.
GlassIG’s features cover all aspects of Information Governance and differentiate the GlassIG solution from our competitors who provide only limited vertical solutions that can address only part of your Information Governance requirements.
Why manage your information policies inside multiple systems using different approaches and software when you can deploy GlassIG universally enabling you to apply the same single group of centralized information policies to govern all your information across any of your different information sources, systems and repositories?
The GlassIG approach is both comprehensive and flexible. GlassIG can be deployed in the cloud or on premise, or even using a hybrid approach with different elements deployed both in the cloud and on premise all comprising part of the same integrated solution. GlassIG can also govern information locally on shared drives, in Microsoft Sharepoint, in traditional information systems or on cloud drives and SaaS services, such as One Drive for Business. This flexibility gives incredible scope to deploy GlassIG within any organization and immediately start to realize the benefits and reassurance provided by a compliant Information Governance solution.
GlassIG is constantly improving, allowing you to deploy GlassIG today secure in the knowledge that your GlassIG solution can grow and adapt even as your organization grows and changes, or as you migrate information from your legacy apps to newer alternatives, or from your server room to take advantage of cloud based services. This lowers the risks and costs of upgrading and ensures continuity of operation across your Information Governance program now and in the future.
From here you can explore the different features of GlassIG individually or watch this video to see how GlassIG can govern the information in your organization.
Information Governance is a broadly used industry term with many meanings. At GlassIG we feel that no one knows more about Information Governance than we do. We are embarking on a journey to redefine Information Governance to make it more universal, simpler to understand, and easier to apply. Learn about how we are redefining Information Governance through our special series of introductory blog posts in three parts. You can find all the parts to this series here:
Learn more by following our Blog
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